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Pagina 1 - ADTRAN n-Command MSP v6.1

ADTRAN n-Command MSP v6.1 ADTRAN n-Command MSP v6.1 Help61700841G1-1A

Pagina 2 - Table Of Contents

2 your network. In order to successfully discover devices, you must complete two tasks. First, change the default Device Access credentials that the s

Pagina 3

Log Settings The Log Settings selection of the Settings menu displays a dialog box that lists all log configurations. New log entries can be created

Pagina 4

Creating a New Log Entry To create a new log entry, follow these steps: 1. Select the New tab at the top left corner of the Log Settings dialog box.

Pagina 5

Editing a Log Entry Notification Type The log entry's notification is the only log parameter that can be edited from the Log Settings dialog bo

Pagina 6

Deleting a Log Entry To delete a log entry from the Log Settings list, follow these steps: 1. Select the log entry to delete by highlighting the se

Pagina 7

Login Banner Settings The Login Banner option of the Settings menu allows you to add or change the message displayed before logging into the system.

Pagina 8

Mail Settings The Simple Mail Transfer Protocol (SMTP) configuration settings are accessed from the Mail Settings option on the Settings menu. From th

Pagina 9 - Getting Started

Message Log The Message Log selection of the Settings menu displays a list of messages generated by the server. The log also displays the time the me

Pagina 10

PCASH Settings The PCASH Settings selection of the Settings menu displays a dialog box to enter the user name and password for the Packet Capture Ar

Pagina 11

Reverse DNS The Reverse DNS option of the Settings menu allows you to enable reverse domain naming system (DNS) lookup. If this option is enabled, whe

Pagina 12 - Administration Dashboard

SNMP Settings The SNMP Settings selection of the Settings menu displays a dialog box that lists the Simple Network Management Protocol (SNMP) settings

Pagina 13

Network Security Considerations For maximum security, n-Command MSP should be deployed in a DMZ behind a firewall. The following considerations should

Pagina 14 - Network Settings

System Backup The System Backup selection of the Settings menu enables you to view available system backups, create a backup schedule, configure the

Pagina 15 - Changing Network Settings

System Restart The System Restart option of the Settings menu allows you to restart the n-Command MSP application. Select Restart to restart the n-Co

Pagina 16 - Date/Time Settings

System Updates The System Updates selection of the Settings menu provides access to available updates for the n-Command MSP software. From this dialo

Pagina 17 - Configuring a Cluster

VQM Statistics Export The VQM data for all devices on the n-Command MSP system can be exported to a comma-delimited file (.csv) at a specified schedu

Pagina 18 - Remote Database

ADTRAN n-Command MSP v6.1 106 3. Select Submit to complete the process and request the export file. Tips:  Select Test Connection to make sure the

Pagina 19 - Join a Cluster

Users Users Tab The n-Command MSP Users tab provides network administrators with the ability to manage the users of the system. Administrators can cr

Pagina 20 - Password

Adding a New User Prior to adding a new user, you should have the following user information readily accessible:  User Name  User Password  Us

Pagina 21 - System Shutdown/Restart

• User Management allows users access to the Users Tab, and gives permission to edit user configurations. For more information on specific jobs, refe

Pagina 22 - Static Routes

Changing a User's Password To change a user's password, follow these steps: 1. Select the user's name from the user list and double

Pagina 23 - Connection Settings

Editing User Settings To edit a user's settings, follow these steps: 1. Select the user's name from the user list. Double click on this u

Pagina 24 - Main Dashboard

Administration Dashboard Administration Dashboard The Administration Dashboard is a graphical user interface (GUI) that provides access to the admin

Pagina 25

ADTRAN n-Command MSP v6.1 112 Deleting a User To delete a user, follow these steps: 1. Select the user to be deleted from the user list. 2. Select

Pagina 26 - Average Uptime

Quick Reference n-Command MSP Quick Reference There are many features of the n-Command MSP software common to many of the work areas. For more inform

Pagina 27 - Current Labels

Help Menu Selecting the Help menu displays a drop-down menu that provides access to online support and the About n-Command MSP dialog box. Online su

Pagina 28 - Device Alerts

About n-Command MSP The About n-Command MSP selection of the Help menu provides an overview of the version of n-Command MSP you are using. From this

Pagina 29 - Voice Alerts

Edit Account Menu Selecting the Edit account menu opens a window to edit the user account of the currently logged-in user. The window opens and disp

Pagina 30 - Device Types

Logout Menu The Logout menu allows you to safely exit the n-Command MSP software. When you select this option, you are automatically logged off the s

Pagina 31 - Heap Usage

Dashboard Icons There are three main icons displayed on every dashboard module: arrow, X, and wrench. Each icon is described below. Arrow Icon The a

Pagina 32 - New Devices

Adding a Filter to a List Anywhere in the n-Command MSP software that there is a columned list of information, a Filter button is available at the b

Pagina 33 - Processor Utilization

Managing Columns n-Command MSP provides a Columns management option in areas of the software with lists of data. These lists display multiple column

Pagina 34 - Software Revisions

Quick Reference 121 CSV Format Export n-Command MSP provides you with the ability to export list information in comma separated value (CSV) file for

Pagina 35 - Watch Devices

 System Info - Displays the current temperature and power supply status. The color green indicates the device is functioning properly and red indica

Pagina 36 - Devices

F.A.Q. n-Command MSP Frequently Asked Questions Select from the following topics for more information: • Why don't I have a Users tab? • Why c

Pagina 37

Why don't I have a Users tab? Not all users have access to other user's information. If you do not have a Users tab, your profile does not

Pagina 38 - Addresses

ADTRAN n-Command MSP v6.1 124 Why can't I edit a user's jobs and permissions? You may have only limited access to other user's profil

Pagina 39 - 61700841G1-1A

Network Settings The Network Settings selection of the Settings menu (on the Administration Dashboard) displays the network configuration. From the

Pagina 40

Changing Network Settings To edit the configuration of the n-Command MSP server, follow these steps: 1. Delete the existing information for the ser

Pagina 41

Date/Time Settings The Date/Time Settings selection of the Settings menu provides the current server time, the NTP server location, and the time zon

Pagina 42

Configuring a Cluster Creating a cluster environment with multiple n-Command MSP servers allows resource sharing across multiple servers and provide

Pagina 43 - Using Labels

Remote Database To configure a remote database, use the expanded menu that displays when you select the Remote Database check box from the Cluster Con

Pagina 44 - Saving Filters

Join a Cluster In order for a node to join a cluster, the cluster must already be configured using steps described in Configuring a Cluster. Follow t

Pagina 45 - Adding Labels to a Device

Table Of Contents Getting Started...1 Network Secur

Pagina 46

Changing the Administration Dashboard Password You can change the password once you are logged into the Administration Dashboard. 1. Navigate to Set

Pagina 47

System Shutdown/Restart The System Shutdown/Restart option on the Settings menu of the Administration Dashboard, allows you to shut down the server,

Pagina 48

Static Routes The Static Routes option on the Settings menu of the Administration Dashboard provides a menu for configuring static routes. A static ro

Pagina 49 - Parameters

Administration Dashboard 15 Connection Settings The Connection Settings option on the Settings menu of the Administration Dashboard provides a way to

Pagina 50

Main Dashboard Main Dashboard Tab The main Dashboard tab is the first menu to display after logging into the system. It provides real time status for

Pagina 51

• Average Uptime • Current Labels • Device Alerts • Device Types • Heap Usage • New Devices • Processor Utilization • Software Revisions • Wa

Pagina 52

Average Uptime The Average Uptime module on the Dashboard tab displays the average number of days the devices have been operational. This module can

Pagina 53

Current Labels The Current Labels module on the Dashboard tab displays labels created in the system. The Refresh rate can be changed from 30 seconds

Pagina 54 - Jobs Tab

Device Alerts The Device Alerts module on the Dashboard tab displays all alerts present throughout the system. The system reports alerts for Manageme

Pagina 55

listed provides detailed information about the exception by jumping to the Exceptions tab in the Detailed Device menu. Firmware Alerts Firmware alert

Pagina 56

Firmware Alerts...21 Missed Check-In Alerts...

Pagina 57 - Creating a New Job

Device Types The Device Types module on the Dashboard tab depicts the devices by type in a pie chart. The pie chart can be changed to show the devic

Pagina 58 - • Rebooting Device(s)

Heap Usage The Heap Usage module on the Dashboard tab displays the percent of heap used on each device. This module can be filtered to show only tho

Pagina 59 - Purge Exceptions

New Devices The New Devices module on the Dashboard tab displays all the new devices discovered on the network in the last 10 days. The Refresh rate

Pagina 60 - Pushing Firmware to a Device

Processor Utilization The Processor Utilization module on the Dashboard tab displays the percent of processor being used on each device. This module

Pagina 61

Software Revisions The Software Revisions module on the Dashboard tab depicts the software revisions in a pie chart. The view can be adjusted to sho

Pagina 62 - Restoring Files

Main Dashboard 27 Watch Devices The Watch Devices module on the Dashboard tab is a group of devices that match a specified filter. By selecting the w

Pagina 63 - Rebooting Device(s)

Devices Devices Tab The Devices tab allows you to discover devices on the network, preinstall configurations, group the devices by type, add labels,

Pagina 64 - Canceling a Job

Discovering Devices on the Network n-Command MSP can manage AOS devices located on the network once they have been discovered. The discovery process

Pagina 65 - Deleting a Job

Discovering Devices Using a Range of IP Addresses A group of devices can be discovered all at once using an IP address range. By providing the begin

Pagina 66 - Firmware

Devices that are configured to report to a different n-Command MSP server are not reconfigured to report to this one. ADTRAN n-Command MSP v6.1 Help6

Pagina 67

Changing or Setting Manage Access Parameters...41 Adding New Access Credentials ...

Pagina 68

Discovering Devices from an Imported CSV File Devices can be discovered by importing the necessary information from a comma separated value (CSV) fi

Pagina 69 - Firmware Menu

Preinstalling a Configuration The Preinstall Config feature allows a customized AOS configuration file to download to a device as soon as it is disco

Pagina 70 - Alert History and Templates

Renaming and Displaying Custom Columns There are five custom columns provided in the n-Command MSP server. These custom columns can be renamed and dis

Pagina 71 - Alert Templates

Using Labels All of the managed devices can be grouped in a number of ways to make better use of the dashboard modules and maintenance tasks. This is

Pagina 72 -  System Alert Settings

Saving Filters Filters are used to limit the devices displayed in a list based on a specified criteria. To create a filter in the Devices tab, refer

Pagina 73

Adding Labels to a Device Use the following steps to create labels and add devices: 1. From the Devices tab, enter a new label name in the Labels fie

Pagina 74 - Update Device Alert Settings

Removing a Device from a Label Use the following steps to remove a device from a label: 1. From the Devices tab, select a label to list the devices

Pagina 75

Removing a Label from the System A label can be removed completely from the system. The devices which were included in the label remain in the All D

Pagina 76 - System Alert Settings

Discontinuing Management of a Device Devices can be deleted from n-Command MSP so they are no longer actively managed by the system. 1. From the Devi

Pagina 77

Changing or Setting Manage Access Parameters Manage Access parameters provide the access credentials (user name and password), as well as the prefer

Pagina 78 - Device Details View

Update Device Alert Settings...66 System Alert Settings ...

Pagina 79 - Summary Menu

• To edit a set of parameters, select the name of the access parameters from the list on the left and make the necessary changes. Select Save once th

Pagina 80

Adding New Access Credentials When discovering devices, an authentication user name and password must be entered to allow access to the device. Thes

Pagina 81 - VQM Statistics Menu

Discovering Devices Manually with Auto-Link Devices can be discovered manually by configuring the auto-link settings on the AOS network products. Co

Pagina 82 - Individual Call Detail Grid

Devices 45 Additional information about these commands and using the CLI is can be found in the AOS Command Reference Guide available online at http:/

Pagina 83 - Backup Files Menu

Jobs Jobs Tab The Jobs tab enables you to create, edit, and manage specific jobs you want to perform on your network. The jobs included are Push Firm

Pagina 84

• Creating a New Job • Pushing Firmware to a Device • Pushing a Configuration to a Device • Restoring Files • Rebooting Device(s) • Canceling a

Pagina 85 - SIP Files Menu

Toggling Between Jobs Tab Views To toggle between the Details and Grid views of the Jobs tab, follow these steps: 1. For the Details view, select th

Pagina 86 - Exceptions Menu

Creating a New Job To create a new job from the Jobs tab, select the Schedule Job button at the top left of the menu. Selecting this button opens a

Pagina 87

you select. For more details about each task, select the task from the following list: • Purge Exceptions • Pushing Firmware to a Device • Pushing

Pagina 88 - Settings

Purge Exceptions A new job can be created to purge all exception alerts on a device. Once the exception alerts are cleared from the device, the excep

Pagina 89 - Authentication Settings

License Information ...90 Log Settings ...

Pagina 90 - Local Authentication

Pushing Firmware to a Device Navigate to the New Job window by selecting Add Job from the Jobs tab. Select the Tasks tab from the New Job window. Re

Pagina 91 - Radius Authentication

Pushing a Configuration to a Device Navigate to the New Job window by selecting Add Job from the Jobs tab. Select the Tasks tab from the New Job win

Pagina 92 - LDAP Authentication

Restoring Files Navigate to the New Job window by selecting Add Job from the Jobs tab. Select the Tasks tab from the New Job window. Refer to Creati

Pagina 93

Rebooting Device(s) Navigate to the New Job window by selecting Add Job from the Jobs tab. Select the Tasks tab from the New Job window. Refer to Cr

Pagina 94

Canceling a Job To cancel a job, follow these steps: 1. Select the job you wish to cancel from the job list. In Details view, the job list is on th

Pagina 95 - Directory Authentication

Jobs 57 Deleting a Job To delete a job, follow these steps: 1. Select the job you wish to delete from the job list. In Details view, the job list i

Pagina 96

Firmware Firmware Tab The n-Command MSP Firmware tab provides an interface for firmware management. To open the Firmware tab, select the Open Tab men

Pagina 97 - Ignore Devices

Uploading Firmware to the n-Command MSP Server The firmware must first be available locally before attempting to upload to the n-Command MSP server.

Pagina 98 - License Information

Deleting Firmware from the Server 1. Navigate to the Firmware tab by selecting the Open Tab menu from the upper left-hand corner and select Firmwar

Pagina 99

Firmware 61 Updating Firmware on a Device from the Firmware Menu Transferring firmware to a device is accomplished using a job created in the Jobs m

Pagina 100 - Log Settings

Table Of Contents vii Deleting a User...112 Quick Reference

Pagina 101 - Creating a New Log Entry

Alert History and Templates Alert History Tab The Alert History tab displays all alerts for all devices on the system in a list format that is easily

Pagina 102

Alert Templates Alert templates are an easy way to apply alert settings to multiple devices at one time or to new devices as they are discovered. A

Pagina 103 - Deleting a Log Entry

email from the drop-down list. Refer to Email Settings for details about creating these entries. 5. Select the check box next to Apply to new Devic

Pagina 104 - Login Banner Settings

Adding Criteria to Alert Templates Alert templates can be applied to devices matching a specified criteria. Use the following steps to specify the cr

Pagina 105 - Mail Settings

Update Device Alert Settings Alert settings can be altered for multiple devices all at one time without changing the Alert templates or creating a ne

Pagina 106 - Message Log

5. Select Next. You will now select the devices. 6. There are four options available for selecting devices to which the settings will be applied. 

Pagina 107 - PCASH Settings

System Alert Settings There are specific alerts that can be sent pertaining to the n-Command MSP server. These are called System Alerts. Just like an

Pagina 108 - Reverse DNS

Alert History and Templates 69 Creating an Alert Email Notification Email settings must be configured before this method can be selected for alert no

Pagina 109 - SNMP Settings

Device Details View Device Details Tab The Device Details tab is an optional menu that can be displayed by double clicking on a device from many loca

Pagina 110 - System Backup

Summary Menu The Summary section of the Device Details tab provides General Information, Firmware Information, Auto-Link Information, System Usage,

Pagina 111 - System Restart

ADTRAN n-Command MSP v6.1 Help61700841G1-1A

Pagina 112 - System Updates

credentials, IP address settings, port number, and the method used. VQM is an optional section of the Summary menu. Not all devices have voice quality

Pagina 113 - VQM Statistics Export

VQM Statistics Menu Voice quality monitoring (VQM) allows real time passive Voice over IP (VoIP) quality measurements to be taken on all Realtime Tra

Pagina 114

Individual Call Detail Grid The individual call detail grid lists every call individually and can be filtered by selecting the Add Filter menu option

Pagina 115 - Users Tab

Backup Files Menu The Backup Files section of the Device Details tab provides a list of backup points to use for restoring the device configuration.

Pagina 116 - Adding a New User

Individual Device Alert Settings The method used to deliver alerts can be altered on a per device basis. From the Device Details tab, select the Aler

Pagina 117

SIP Files Menu The SIP Files section of the Device Details tab provides a list of packet capture (PCAP) files received for the device. This informat

Pagina 118

Exceptions Menu The Exceptions section of the Device Details tab provides more information about each Exception alert active on the device. The name

Pagina 119 - Editing User Settings

Device Details View 79 Installing a Configuration File The Install Config feature is available from the Device Details tab. It provides a method for

Pagina 120 - Deleting a User

Settings Settings Menu The Settings menu is located in the top right corner of the n-Command MSP menu, and provides quick access to manage settings a

Pagina 121 - Quick Reference

Authentication Settings The Authentication Settings, available from the Settings menu, indicate the method to use for user authentication, such as Lo

Pagina 122 - Help Menu

Getting Started Welcome to n-Command MSP. The n-Command MSP server comes preloaded with the n-Command MSP software. The default IP address is 10.10.1

Pagina 123 - About n-Command MSP

Local Authentication After selecting the Local authentication method, select Apply to save and exit the menu. Select Cancel to exit without making any

Pagina 124 - Edit Account Menu

Radius Authentication After selecting the RADIUS authentication method, you will need to provide the following information: 1. Assign the authenticat

Pagina 125 - Logout Menu

LDAP Authentication After selecting the LDAP authentication method, you will need to provide the following information: 1. Assign the authentication

Pagina 126 - Dashboard Icons

Once changes have been made in the dialog box, select Apply to save and exit the menu. You can select Cancel to exit without making any changes. Next

Pagina 127 - Adding a Filter to a List

Active Directory Authentication After selecting the Active Directory authentication method, you will need to provide the following information: 1. A

Pagina 128 - Managing Columns

Setting User Permissions for LDAP or Active Directory Authentication After selecting either LDAP or Active Directory authentication method, you will

Pagina 129 - CSV Format Export

If a user is not defined with permissions as described above, they will be able to log into the n-Command MSP server, but will not have permission to

Pagina 130 - Questions

Ignore Devices The Ignore Devices selection of the Settings menu provides a dialog box to specify a serial numbers for specific devices on the networ

Pagina 131

License Information The banner across the top of the screen displays the license information for the current installation of n-Command MSP. This lice

Pagina 132

10. Enter the challenge key from the n-Command MSP software that you generated in Step 2 (you can copy and paste the string) and select Generate Licen

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